Shop Info

PROCESSING TIME: 

The average processing time for shipping an item is 3 to 5 business days. This excludes shipping time depending on the delivery method selected at check out. 

ESTIMATED SHIPPING TIMES:

North America: 5 to 10 business days (standard first class mail) 

International: not available 

EXCHANGES:

  • We accept returns/exchanges within 30 days of your order delivery date for any unworn pieces that are not final sale. 
  • Pieces that are ready to ship are eligible for a full refund, exchange, or store credit within 30 days of delivery.
  • Pieces that are labeled as final sale are not eligible for return or exchange.
  • Please note that original shipping fees will not be refunded. 

WARRANTY: 

We stand by our work and the quality of our products; we are happy to offer a 3 month warranty on all products.

  • Our 3 month warranty covers the following:

    • Manufacturing defects (broken chain, faulty clasp, etc.)

    • Production errors (incorrect size sent, stamping error on our end, etc.

  • Please note that the following are not covered under warranty:

    • Regular wear and tear

    • Failure to follow jewelry cleaning instructions

    • Lost/stolen pieces

    • Damage caused by improper use or altered by a 3rd party

  • We may ask for additional information regarding your piece to confirm the validity of your warranty claim; TDFC reserves the right to deny any claims found to be fraudulent or outside of the stated warranty coverage.

WHAT IF I NEED A DIFFERENT SIZE?

Unworn pieces can be exchanged for a different size or chain length within 30 days of order delivery.

DO WE OFFER REPAIRS?

If your piece needs repairs please contact us at info@thedaintyforcesco.com