Shop Info
PROCESSING TIME:
The average processing time for shipping an item is 3 to 5 business days. This excludes shipping time depending on the delivery method selected at check out.
ESTIMATED SHIPPING TIMES:
North America: 5 to 10 business days (standard first class mail)
International: not available
EXCHANGES:
- We accept returns/exchanges within 30 days of your order delivery date for any unworn pieces that are not final sale.
- Pieces that are ready to ship are eligible for a full refund, exchange, or store credit within 30 days of delivery.
- Pieces that are labeled as final sale are not eligible for return or exchange.
- Please note that original shipping fees will not be refunded.
WARRANTY:
We stand by our work and the quality of our products; we are happy to offer a 3 month warranty on all products.
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Our 3 month warranty covers the following:
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Manufacturing defects (broken chain, faulty clasp, etc.)
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Production errors (incorrect size sent, stamping error on our end, etc.
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Please note that the following are not covered under warranty:
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Regular wear and tear
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Failure to follow jewelry cleaning instructions
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Lost/stolen pieces
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Damage caused by improper use or altered by a 3rd party
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We may ask for additional information regarding your piece to confirm the validity of your warranty claim; TDFC reserves the right to deny any claims found to be fraudulent or outside of the stated warranty coverage.
WHAT IF I NEED A DIFFERENT SIZE?
Unworn pieces can be exchanged for a different size or chain length within 30 days of order delivery.
DO WE OFFER REPAIRS?
If your piece needs repairs please contact us at info@thedaintyforcesco.com